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The 123 Approach to Health Inequalities supports you to understand and address health inequalities, helping to improve patient experience across the cancer pathway. It focuses on making practical changes within your own role, with ongoing support beyond the training itself.

We bring together all the guidance, resources and support needed by participants and facilitators to put the 123 Approach into practice and stay connected.

This section is here to help you turn learning from the 123 Approach into a practical, achievable Change One Thing in your role or service.

You’ll find:

  • Simple guidance to help you get started and shape your idea
  • Examples of Change One Things to spark ideas and show what’s possible
  • Tools and templates to help you plan, test and describe your change
  • Tips for overcoming common barriers, such as time pressures or getting buy‑in
  • Signposting to further support if you need help refining, implementing or sharing your change

Your Change One Thing doesn’t have to be big. Small, thoughtful changes - especially those shaped by patient experience - can make a real difference.