Accessibility statement for Cheshire & Merseyside Cancer Alliance

The website has been developed during a period from January 2021 to April 2021 by the Alliance with their appointed digital partner Frank Design, a digital agency specialising in the development of websites for the NHS.

We have tried to make sure that this website is available to as broad an audience as possible.

This accessibility statement applies to and was prepared on April 30, 2021. It reflects the status of the site following accessibility tests carried out by Frank Design throughout the preceding design and development process.

This website is run by Cheshire & Merseyside Cancer Alliance. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully WCAG 2.1AA compliant.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 0151 556 5078 (following lifting of existing COVID restrictions) as the office is not manned full-time at the moment.

We’ll consider your request and get back to you in 4 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Communications Manager Paul Ogden on email: or call 07385 425026.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Contact us by email or by phone.

Technical information about this website’s accessibility

Cheshire & Merseyside Cancer Alliance is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.