Publish date: 25 October 2021
The region’s main cancer centre has been rated one of the top six hospitals in England by patients who took part in the CQC’s latest National Inpatient Survey.
The Clatterbridge Cancer Centre was one of only six hospitals nationally – and the only hospital in the region – to achieve the ‘Much better than expected’ ranking in the 2020 survey.
The survey covered inpatient services at both Liverpool and Wirral, prior to the new flagship hospital opening in Liverpool in June 2020. The survey involved 137 hospitals in England and patients who had spent at least one night in hospital were asked to take part.
Clatterbridge achieved the top scores in the country for several areas; including patients saying they had enough privacy when being examined or treated, and that hospital staff had given them good explanations of what to expect during treatment and on how they may feel afterwards.
It also achieved the highest scores nationally for making sure that patients had the right support in the right place, in terms of equipment or adaptations at home when they were ready to leave hospital.
Patients scored the hospital particularly highly for the quality of the care and treatment they had received, for the support they received when they were ready to leave hospital, and for the ward environment – for example, making sure they weren’t disturbed by noise at night.
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