Published on 28 November 2025
Healthcare professionals from Cheshire, Merseyside, and the Isle of Man recently came together for a pivotal webinar focused on the National Cancer Patient Experience Survey (NCPES) and the Quality of Life (QoL) Survey.
Hosted by the Cheshire and Merseyside Cancer Alliance, the event attracted over 160 clinicians, managers, and patient experience leads, all committed to improving cancer care and outcomes in the region.
The session provided a comprehensive overview of the latest findings from the 2024 Cancer Patient Experience Survey, highlighting both successes and ongoing challenges, with a strong emphasis on addressing health inequalities and promoting more inclusive cancer services.
Attendees learned about the importance of capturing the voices of all patient groups, especially those often underrepresented in traditional surveys.
The webinar introduced practical tools and resources, including new promotional videos, translated patient information leaflets, and communications toolkits to boost awareness and participation.
A key highlight was the unveiling of the new Cheshire and Merseyside Quality of Life data dashboard, which helps professionals understand the long-term impact of cancer and guides service improvements.
The nationally significant QoL survey sheds light on the experiences and needs of people living with and beyond cancer, emphasising the urgent need for ongoing support and tailored services to help survivors maintain their well-being after treatment.
All resources discussed during the webinar, including the full recording, are now available on the NHS Futures platform. Healthcare professionals are encouraged to visit its dedicated Cheshire and Merseyside Cancer Patient Experience workspace to access these materials and continue the conversation.
Ellie Gunner-Taylor, Health Inequalities and Patient Experience Senior Project Officer at CMCA, said: “The strong turnout for the NCPES Webinar demonstrates the region’s commitment to listening to patient voices and using data to shape better cancer services. Continued collaboration and engagement will help drive meaningful improvements in cancer care for all.”