Published on 5 October 2022
Merseyside and Cheshire’s specialised cancer hospital has been rated as one of the best in the country.
The Clatterbridge Cancer Centre NHS Foundation Trust has been named as one of the top hospitals in England for inpatient care for the third year running.
It was one of just nine hospital trusts nationally to achieve the top overall rating of ‘Much better than expected’ in the CQC’s National Inpatient Survey 2021, published today. The survey involved 134 NHS organisations in England and was completed by 62,235 patients nationally who spent at least one night in hospital in November 2021.
This year was the first that all the responses related to the new Clatterbridge Cancer Centre in Liverpool which opened in June 2020. The 11-storey hospital in Liverpool’s Knowledge Quarter has 110 individual en-suite rooms where patients can receive highly-specialist cancer care including chemotherapy, immunotherapy, radiotherapy and stem cell transplants.
The Clatterbridge Cancer Centre achieved the best scores in the country on 10 of the questions:
- Time spent on a waiting list before admission
- Receiving information from hospital staff about your condition/treatment
- Being able to discuss your condition/treatment without being overheard
- Having enough privacy when being examined/treated
- The hospital doing enough to control your pain
- Hospital staff explaining how you might feel after treatment
- Getting enough information about what to do or not do after discharge
- Knowing before you left hospital what would happen next with your care
- The hospital doing enough to arrange social/community care
- Overall being treated with respect and dignity
In total, The Clatterbridge Cancer Centre scored ‘much better than expected’ on 21 of the survey questions, ‘better than expected’ on 15 questions and ‘somewhat better than expected’ on two questions. There were no areas where it performed worse than expected.
Julie Gray, Chief Nurse at The Clatterbridge Cancer Centre NHS Foundation Trust, said: “It’s fantastic to be rated once again as one of the top hospitals in England but, as always, we will continue looking at how we can deliver even better care and an even better experience in the year ahead.”
See this link to the survey: https://nhssurveys.org/all-files/02-adults-inpatients/05-benchmarks-reports/2021/